Shipping policy

Shipping Policy – Dizitediumy Digital Products Platform

Welcome to Dizitediumy, your trusted platform for digital products. This Shipping Policy outlines the details of how digital products purchased from our platform are delivered to customers. Please read this policy carefully to understand the process and timeline of receiving your digital purchases.

1. Delivery of Digital Products

Since Dizitediumy offers digital products, no physical shipping is required. Upon successful payment, the digital product(s) will be delivered in the following ways:

  1. Instant Download:
    • After completing the purchase, you will receive an email containing the download link(s) to access your product(s).
    • You can also access your digital downloads directly from your account on our website under the “My Downloads” or “My Purchases” section.
  2. Email Delivery:
    • A confirmation email will be sent to your registered email address, containing access instructions or direct download links.
    • Please ensure that you enter the correct email address during checkout to avoid delays.

2. Delivery Timeline

  • Instant Delivery: Most digital products are available for download immediately after payment confirmation.
  • In rare cases where manual processing is required (e.g., customized files or specific licenses), delivery may take up to 24–48 hours.

3. Supported File Formats

Our digital products may come in the following formats, depending on the product type:

  • eBooks: PDF, EPUB, MOBI
  • Templates: PSD, AI, DOCX, PPT
  • Software: EXE, ZIP, DMG
  • Courses: MP4, PDF, or access to an online portal

Ensure that you have the necessary software or tools to open and use the downloaded files.

4. Failed or Delayed Delivery

If you do not receive your digital product after a successful payment, please check the following:

  1. Email Spam/Junk Folder: Sometimes, the confirmation email may land in your spam or junk folder.
  2. Account Section: Log in to your Dizitediumy account and navigate to the “My Downloads” or “My Purchases” section to access your product.
  3. Payment Status: Ensure that the payment has been processed successfully.

If the issue persists, please contact our customer support team at 📧 dizitediumy@gmail.com . We’ll resolve the issue promptly.

5. Refunds and Returns

Since digital products are intangible and instantly accessible, they cannot be returned. For more details, refer to our Cancellation & Refund Policy.

6. Restrictions

  • The download links provided are for personal use only and are tied to the account used during purchase.
  • Sharing or distributing download links is strictly prohibited and may result in account suspension.

7. Access Issues

If you experience technical difficulties accessing your digital products, please reach out to our technical support team. We’ll assist you in resolving the issue.

8. Contact Us

For any questions regarding this Shipping Policy or delivery of your digital products, you can reach us at:

Thank you for choosing Dizitediumy! We’re committed to providing you with a seamless and efficient digital shopping experience. 😊

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